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Revolutionize Your IT Support with SupportEngine

SupportEngine integrates intelligent automation to manage incidents, assets, and analytics seamlessly, empowering your support teams to deliver exceptional service.

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Trusted by innovative companies worldwide

TakeShapeKlarna.SHUTTLEROCKgreylockBankrate

A Glimpse Into the Ticket Lifecycle

Follow an incident from creation to resolution, powered by intelligent automation at every step.

New Ticket

Incidents are created via email, portal, or API.

AI Triage

SupportEngine analyzes and prioritizes the ticket.

Categorization

Automatically tagged for better routing.

Hardware
Software
Network
Security

Assignment

Routed to the best-suited agent or team.

Resolution

Agents solve the issue with AI-powered suggestions.

Closed

Ticket is closed and knowledge base is updated.

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Asset Module

Complete Visibility and Control Over Your IT Assets

SupportEngine's Asset Module provides a holistic view of your entire IT landscape. Go beyond simple tracking to unlock strategic insights and operational efficiency.

Gain a single source of truth for all IT assets. Track stock in/out, current assignments, and full inventory history to eliminate ghost assets and optimize utilization.

Choose the Right Plan for Your Team

Simple, transparent pricing that scales with you. No hidden fees.

Starter
For individuals and small teams getting started.
$0/month
  • AI-Powered Ticket Triage
  • Basic Asset Tracking
  • Standard Reporting
  • Community Support
Get Started Free
Most Popular
Professional
For growing businesses that need advanced features.
$49/user/month
  • All Starter features
  • Advanced Asset Lifecycle Mgmt
  • Automated Workflows
  • CSAT & Performance Analytics
  • Email & Chat Support
Start 14-day Trial
Enterprise
For large organizations with complex needs.
Custom
  • All Professional features
  • Organizational Hierarchy
  • On-premise Deployment Option
  • Dedicated Account Manager
  • 24/7 Priority Support
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Explore SupportEngine in Action

Words can only say so much. See for yourself how SupportEngine can revolutionize your IT support. Schedule a personalized demo with one of our product experts today.